Overall Summary
Dealership Support Staff
Education
High School
Experience
1-3 years
Additional Information
The Young Automotive Group is Growing Again!
Our Young Hyundai/Genesis in Ogden is a reputable automotive dealership dedicated to providing exceptional service and top-quality vehicles to our customers. We are seeking a Warranty Administrator to manage and process warranty claims on behalf of our service department. Our service department plays a crucial role in ensuring customer satisfaction. The Warranty Administrator will be responsible for verifying warranty coverage, submitting claims to manufacturers, and ensuring timely reimbursement. This position offers an excellent opportunity for individuals with strong administrative skills and a thorough understanding of automotive warranty processes.
We are a large organization that still operates with a family-owned, people-first culture, offering real career growth and long-term opportunities. Full-time employees enjoy excellent benefits, including access to on-site medical options, as well as employee pricing and family discounts across all Young Automotive Group products.
We’ve been recognized as a “Top Workplace” and “Best Company to Work For” in Utah and Idaho for several years and counting—and we’re just getting started.
Benefits:
401k Retirement Plan
Health Insurance
Dental Insurance
Life Insurance
Disability Benefits
Paid Time Off (Up to 3 weeks per year)
Responsibilities:
Provide excellent customer service to internal and external customers.
Arrive on time and maintain a professional appearance.
Maintain an insurable driving record.
Complete required manufacturer training.
Process warranty claims and paperwork accurately and on time.
Verify warranty requirements and ensure proper documentation.
Reconcile warranty payments and post credits.
Resubmit rejected claims and follow up on outstanding payments.
Coordinate warranty part returns, shipping, or disposal.
Track returned parts and maintain required service records.
Stay up to date on manufacturer recalls and service bulletins.
Assist with body shop warranty claims as needed.
Provide leadership and ensure warranty processes are followed accurately.
Maintain a clean, organized workspace.
Perform other duties as assigned.
Qualifications:
You must have a history of successful employment with excellent attendance and punctuality
Prior experience in the automotive industry is a huge plus
Knowledge of ADP and Excel is a huge plus
A desire to learn and grow with a great company
A valid Driver’s License and good driving record
Must be able to pass a drug test and criminal background check
Young Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.