Overall Summary
Dealership Support Staff
Education
High School
Experience
Less than 1 year
Additional Information
The Young Automotive Group is Growing Again!
$15/hour + Commission & Bonuses
We are actively hiring Customer Service Representatives / Outbound Call Specialists at our Young Hyundai/Genesis location. If you’re a strong communicator who thrives in a call center environment, enjoys helping customers, and can work in a fast-paced, team-oriented environment, this is a great opportunity for you to build a long-term career in the automotive industry.
In this role, you’ll connect with customers through calls, texts, and digital communication to schedule service appointments, follow up on maintenance needs, and support the service team. If you’re organized, customer-focused, and motivated to succeed in a high-energy environment, we want to hear from you.
We are a large organization that still operates with a family-owned, people-first culture, offering real career growth and long-term opportunities. Full-time employees enjoy excellent benefits, including access to on-site medical options, as well as employee pricing and family discounts across all Young Automotive Group products.
We’ve been recognized as a “Top Workplace” and “Best Company to Work For” in Utah and Idaho for several years and counting—and we’re just getting started. For more information on why we are a great place to work, check out our video:
Responsibilities:
Make outbound/inbound calls to customers regarding service appointments, maintenance reminders, and special offers
Deliver exceptional customer service while ensuring a high level of customer satisfaction
Utilize technology and CRM systems to track customer interactions and follow-up opportunities
Answer customer inquiries and efficiently schedule service appointments
Thrive in a fast-paced call center environment while meeting daily call and service targets
Qualifications:
Previous experience in customer service, call center, or sales is a plus
Strong communication skills with a professional and friendly phone presence
Comfortable using technology and CRM systems
Ability to work independently and as part of a team
Interest in growth opportunities within the organization
Goal-driven with a positive attitude and strong work ethic
Ability to pass a background check and pre-employment drug screen
Benefits:
401k Retirement Plan
Health Insurance
Dental Insurance
Life Insurance
Disability Benefits
Paid Time Off (Up to 3 weeks per year)
Young Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.