Overall Summary
A technician that can perform common light duty services or repairs in an efficient manner
Education
High School
Experience
Less than 1 year
Additional Information
The Lube Express Oil Technician functions as a technician who can perform oil changes, tire rotations, and basic automotive maintenance.
Essential Functions:
Performs work as outlined on repair order with efficiency and accuracy, following dealership and factory standards
Diagnoses the cause of any malfunction and perform repair
Communicates with Parts Department to obtain needed parts
Saves and tags parts of the job if under warranty or if requested by the customer
Examines assigned vehicle to determine if further safety or service work is required or recommended
Communicates with the service advisor immediately if additional work is needed, if the work outlined is not needed, or if repairs cannot be completed within the promised time
Documents all work performed and recommended on the repair order
Road tests vehicles when required or refers to the test technician
Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions
Installs optional equipment specified by the customer or dealer
Reports machinery defects or malfunctions to the supervisor
Ensures that customers' cars are kept clean
Notifies the service advisor immediately of anything that has happened to change the appearance or condition of the vehicle
Maintains and is accountable for all dealership-owned tools and manuals, returning them to the proper place
Safely operates all tools and equipment, reporting safety issues immediately
Performs other duties as assigned
Required Education and Experience
High School Diploma or GED
Valid Driver’s License and clean driving record
The capability of operating standard shift vehicles
Enthusiasm for the Automotive Dealership industry with a focus on customer service
Experience in a dealership or similar environment
Participates in manufacturer-sponsored training programs, schools, and events
Reliable
Physical Requirements:
Must be able to work safely in a noisy area with many odors present.
Must be able to lift 30 lbs. regularly.
Must be able to inspect vehicle to determine repairs needed.
Good vision to inspect repair work.
Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.
Desired Attributes:
High-Volume Shop Experience
Excels in maintaining and repairing vehicles
Superior customer service
Strong communication skills
Solid work ethic, driven to earn income
Commitment to continuous improvement
Experience maintaining high customer satisfaction
Prior bodywork experience preferred